It’s only three words that can make a big difference in your business. In general, most entrepreneur work real hard at getting leads and converting them.

Entrepreneurs are sales people. They are selling their company, services and mostly they are selling themselves. Perhaps, you are an entrepreneur yourself? In your mind you are a hero and everyone should be thrilled with what you have done.

“90% of all unhappy customers never say a thing to the salesperson” …ziglar (…and these customers will never do business with you again”
Bottom line: 80% of unhappy customers DO complain to their family, friends and co-workers.

SOLUTION: at different intervals of your ‘transaction’ or process you need to stop and ask your customer about how he or she feels with the process.
Every time you call your customer ask: HOW’S EVERYTHING GOING? Are we doing a good job for you?
Uncover > Address > and Fix
So you can become the hero you really are.

Daisy Says: Your care for others brings out the hero in you.

Organizations are not just a working machine that functions for its own benefit but also benefit the community at large; we can view each organization as living systems that are comprised of smaller units that work inter-dependently to create a the whole organism — the organization.

Each organization needs the members to be the live organism. The recruitment process is the main process to bring new members to the organization. Each Human Resources Department has some kind of the support for the recruitment process.

The recruitment process involves many steps and optimization; it includes quite heavy HR Marketing as the organization can attract enough candidates from the external market.

Even small companies and multi-level marketers need its recruitment process, as recruiting is the life blood of many businesses. The owner has to have the recruitment strategy and the vision how to attract new potential employees and or partnerships.

Currently, we live in the times of the war for the talents. The employees are one of the most valued assets of the organization and the recruitment process is one of the best weapons in the war for talents.

The organization without the recruitment process cannot survive long. The bigger the organization the more formalized recruitment process it needs.

The recruitment process can have a significant impact on the motivation of employees. As the recruitment promotion and HR Marketing can make the organization very visible on the job market and the employees can feel good about working for a well known company.

Do you know how our business compares to a College and/or University?

Think for a moment, what are Universities always doing? They are always recruiting new students for their school (just like you in your business).

Now, what does a University do (and some of you will quite agree with me on this point) when a student spends over $30,000 and in come cases over $100,000 on their education?
They do the job of giving that student an opportunity to earn far more than that in their chosen profession. Also, they have built a culture around :
“You have to go to college to succeed”.

What does a University do when a student spends $50,000 on their education to be a doctor, and then drops out or does nothing with what the education they paid for?

Does the professor sit on his couch and cry and say “This is terrible, my students aren’t doing anything with what I’m teaching them!”
No… He just keeps doing his job, teaching and making money doing what makes him money and in his case it would be teaching.

WHY do people in their business worry if their team members/associates succeed or not? (and we see it happen all the time)

Is it really your fault if they fail?
No, it’s not! You are just like a College professor sharing the message, empowering people and giving them an opportunity.

Leadership Development is about focusing on the 10% that will make an impact. The 10% that will take action on the opportunity.

Just like students that spend over $50,000 on their education – these Universities know and have made it their business
to understand that 90% of people will NOT use the education they are getting. Yet… as these words are put in writing
there are Universities RECRUITING new students.

Your odds are the same as Cambridge, DON’T focus on the 9 that are doing nothing!

In our leadership program we have discovered that those individuals that are coachable, and follow the system in place >> CAN, AND DO reach their goals!

The first step to success is SHOWING UP! If you remember anything… remember this – once you find the company you wish to affiliate with… The less you participate in their training programs and events the greater chance of failure you have.

It is NOT an option NOT to follow procedures put in place. Does someone who want to be a doctor just say, “I want
to perform surgery – let me cut this person up”; NO! Before that even takes place he/she must follow the procedures.

Even doctors are taught how to get clients, they have a whole course on Networking! Using a list of names – and the
first list start with immediate circle, letting them know about your new venture.

The Law of Success states that WORK gets blessed!

Daisy Says: Nothing works if you do not work. EVERYTHING works when you work!

Honor is the seed of access.

To honor another person is to access their love and wisdom.

Your reaction and action reveals your Code of Honor. The proof of Honor is seen in different ways such as your care to your elders or your obedience to your boss.

We can use honor in two different ways: We can speak of a person’s honor and we can talk about giving honor to another person. A person’s honor is his integrity. Giving honor, can be interpreted as your value in your relationship with them. It can be shown in a variety of ways, such as being yielding to them and being respectful.

Honor is a noble virtue. Create in honor what you lack in knowledge and experience. Some would even say that our honor is due mostly not to whom we are as a person, but to our status that we command in public, or upon whom we represent (an organization or institution); it would be safe to say that there are two facets of honor, one is the personal, (for which recognition is not always forthcoming) and the other is representational, (for which honor is always present).

Daisy Says: Honor someone for their achievements and their strengths.

I am sure that every manager, business owner, entrepreneur, net-worker, team builder, religious leader, non-profit director… has faced the issue of loyalty at some point or other.

Loyalty is the end-goal of a well-traveled mountain path littered by barriers and detours.

I’m sounding off on the topic, as I ponder on this after 2 years of developing and overseeing the growth of a non-profit. The core program of the non-profit I belong to provides community relief in the sector of housing counseling; with ancillary programs of youth development, community education, and food drives.

The initial mission was targeted towards youth development, but as the housing crisis blossomed the need for housing counseling services grew. The foundations activities are sustained by the members and the community it serves.

We brought in the first core of close acquaintances and taught them in the areas of marketing, team building and housing counseling. Providing countless hours of training via website information, conference calls, quarterly training and many selfless one on one sessions.

Many people came through the unseen doors of The Helpful Hands Foundation receiving more than they ever gave. Some were in foreclosure and learned key points on home preservation and lender requirements. Many were at the doors of court houses and were empowered with hope; armed with confidence and knowledge they were able to talk to judges and attorneys and restore home ownership. Thousands of dollars were saved not to mention the agony and despair of being left out on the streets.

In a period of two years over 2,000 people were saved from foreclosure.

In those same two years we watched over hundreds of people come into the housing counseling work program of the non profit and… we watched them leave. People were paid on commission. What ever money came in for services was all disbursed back to the counselors. Incentive was built into the same commission so that a management team could oversee the work and get compensated for helping the non profit grow and train more counselors. This effort would maximize the community outreach.

Today The Helpful Hands nonprofit organization consist of a handful of dedicated ‘true grit’ people.

What pains me is that those that I’ve seen how many will be ruled by ‘money’… money is their boss. Not loyalty to a cause.

The Cause at The Helpful Hands Foundation: Helping People. The motto: “helping one hand at a time”
How do we help? Through service.

Many say they like helping people… but that support comes when they pay their bills.

Is your organization filling a need? What kind of need? Does it create jobs? Does it fill an emotional need? Does it educate others? Does it advocate for those less fortunate?

I still find myself with the initial question, how does a non profit create loyalty when people are looking to make money? I believe in its motto of People helping people. What a novelty cause: people helping people!!?

Why would anyone want to join a non profit and take up its mission and crusade (or church, company, team etc)?

Again, I find myself at the mercy of God defining my mission as one that serves the many. Reminding myself that if I share my knowledge, my love, my compassion then in His wisdom I will be blessed.

If you are a leader and believe in your company, if you believe in its mission statement, if you believe in touching peoples lives… then let that define you. Become the best at your trade whether it be leadership, recruiter, trainer, manager.

On the other hand, if you are a leader and believe in the money your position can attract. Then let that define you and follow the money.

Don’t stay in a company where you will not be fulfilled (whether you are the founder or a manager).

If you are a hiring manager, recruiter or trainer (church leader, business owner etc)- remember you are influencing the make-up of the organization by the people you bring and train; and it is a privilege to be a mentor to someone. The opportunity of interaction and giving to another human being is priceless.

I have learned that many people place ZERO value on knowledge that is given freely or even emotional goodwill they receive from a kindred spirit. If they don’t see it with their eyes, if they can’t touch the results with their hands you just haven’t done enough for them.

I have been a trainer for over 25 years and I’ve embraced with much pain the lesson from the above sentence and practice the Catch and Release philosophy.

Many walked through doors of The Helpful Hands Foundation and this has allowed me to be on many Catch and Release expeditions; in these expeditions some were saved from foreclosure, others were hungry and were fed, and I’m not talking just about food… I’m talking about knowledge. Knowledge that now is theirs to grow and share with others.

The Helpful Hands Foundation the non profit that changes peoples lives.

Your actions will soon DEFINE… YOU.

What if you could have the opportunity to get an insight to what will help you overcome your challenges, would you take action?

What if you hunger for more than what your current circumstances dictate? Who would you turn to for guidance, who can you say this very minute in your immediate circle has attained the type of goal you are seeking?

And what if you could take your friends on the adventure so that they can join with you on the ride to success and self discovery?

I had that opportunity a few days ago. I attended an event where inspiring leaders convened under one roof to share their secrets to success. Tamara Lowe has done an extraordinary job in hosting one of the biggest motivation seminars across the country.. and who would have known that she started all this as a meeting planner… what heck of a meeting!

Great people such as:

Zig Ziglar: Embrace The Struggle (from the online blog)

Zig Ziglar, my father, is in a struggle right now—a struggle so profound and so real that by sharing it with you, I believe you will be filled with hope and encouragement. The gift that God has given Dad is the gift of encouragement and the ability to transfer hope to others so that they can rise above whatever circumstance they are in. As Dad has always said, “Getting knocked down in life is a given. Getting up, starting from where you are and moving forward, is a choice.”

On March 7, 2007, our family experienced what Dr. James Dobson calls “a suddenly.” I was out of town when I got the call. I went numb as I listened to my sister Cindy’s voice. “Dad fell down the stairs. He has a serious head injury.” Suddenly, our family joined millions of other families facing similar circumstances, and life became very different. Dad, at eighty years of age, lost the vitality for which he was renowned, he no longer moved with the energy and agility of even a sixty-five-year-old man. Almost overnight he aged fifteen-plus years and, thus, began his struggle to live with and overcome the effects of a brain injury.

Colin Powell: American statesman and a retired four-star general in the United States Army. He was the 65th United States Secretary of State (2001-2005), serving under President George W. Bush. He was the first African American appointed to that position.

Rudy Giuliani: Giuliani gained international attention for his leadership, during and after the September 11, 2001 attacks on the World Trade Center.

Robert Shculler: Dr. Robert H. Schuller’s positive messages are a source of strength and hope, motivating and encouraging people of all nationalities, races, creeds and faiths. He is a pastor, speaker, motivator and author appreciated by countless millions worldwide for his ability to encourage and inspire.

Lou Holtz: “Show me someone who has done something worthwhile, and I’ll show you someone who has overcome adversity.”

Krish Dhanam: A native of India , he arrived in the United States with nine dollars in his pocket and a vision of promise in his heart. The American Dream from an Indian Heart is the unfolding of that journey and its hidden promise. In a practical and informative way, Krish showcases how the American Dream is still alive and well.

Want to get more out of life? Find out what your Motivational DNA is: CLICK HERE

Daisy Says: You can go to all the great seminars and workshops but if you want to experience change it will not come for you until you make a decision to get motivated about discovering you!